You have everything to gain and absolutely nothing to lose when you order nutritional supplements from Best Life Herbals (d/b/a Wellspring). If you’re not 100% satisfied with the results – if they don’t deliver everything we promise – simply return the unused portion and/or empty bottles to us anytime within 4 months from the date of your order. We’ll refund 100% of the purchase price... no hassles, no questions. (Sorry, shipping and handling charges are non-refundable)
That’s right. You have four (4) whole months – to take advantage of our 100% satisfaction guarantee. You won’t find a better guarantee on nutritional supplements, vitamins and herbs anywhere.
How do I return a product for a refund?
We don’t get many requests to return our health and wellness products. But if you do need to make a return, we try to make it easy.
Faulty Product: We inspect every package before it ships. But if you should receive a faulty product, let us know within ten (10) days of receipt. We’ll arrange to re-ship the faulty portion of your order.
Satisfaction Guarantee: To take advantage of our guarantee you are required to return the product purchased, whether empty, unused or partially used. Please return your unused, empty or partially used bottles to Best Life Herbals, Returns Department, 7000 W Palmetto Park Rd, Ste 210, Boca Raton, FL 33433-9867426. We’ll issue a refund of the full product purchase price (Sorry, shipping and handling charges are non-refundable) upon receipt of your return. Please allow up to 10 days for the refund to post to your account.
Please include a copy of your packing slip with your return, so we can correctly process your refund. If you don’t have your packing slip, please enclose a piece of paper with your name, address, phone number and order number, if you have it.
Just to be safe, we urge you to use some form of delivery confirmation, to provide proof of return. Best Life Herbals is not liable for refunds on lost packages. Packages that are refused when delivered should ultimately be returned to sender by the carrier, however, Best Life Herbals is NOT responsible for refunding packages that are lost in transit. Our strong recommendation if you have changed your mind for any reason is the follow the return instructions above in order to ensure delivery to our facility so that a refund can be processed upon receipt.
Please note: Beginning Feb 1, 2020, all packages returned that is "Refused/Return to Sender" will incur a $15 processing fee that will be deducted from any refund amount. We are not responsible for any packages not returned by the USPS.
Questions?
1-866-405-5138 (U.S.) 🇺🇸 or
1-925-331-6892 (Non-U.S.)