You have everything to gain and absolutely nothing to lose when you order nutritional supplements from Best Life Herbals (d/b/a Wellspring). If you’re not 100% satisfied with the results – if they don’t deliver everything we promise – simply return the unused portion and/or empty bottles to us anytime within one full year from the date of your order. We’ll refund 100% of the purchase price... no hassles, no questions. (Sorry, shipping and handling charges are non-refundable)
That’s right. You have one full year – 12 whole months – to take advantage of our 100% satisfaction guarantee. You won’t find a better guarantee on nutritional supplements, vitamins and herbs anywhere.
How do I return a product for a refund?
We don’t get many requests to return our health and wellness products. But if you do need to make a return, we try to make it easy.
Faulty Product: We inspect every package before it ships. But if you should receive a faulty product, let us know within ten (10) days of receipt. We’ll arrange to re-ship the faulty portion of your order. (Note: If you receive your order in damaged condition, contact the carrier at once. For packages shipped USPS contact the USPS at 1-800-ASK-USPS (800-275-8777), and for packages shipped via UPS contact UPS at 1-800-PICK-UPS (800-742-5877). The carrier is responsible to deliver your order in good condition.) For shipments using UPS MI you will need to contact the USPS.
Satisfaction Guarantee: To take advantage of our one year guarantee you are required to return the product purchased, whether empty, unused or partially used. Please return your unused, empty or partially used bottles to Best Life Herbals, Returns Department, 7000 W Palmetto Park Rd, Ste 210, Boca Raton, FL 33433-9867426. We’ll issue a refund of the full product purchase price (Sorry, shipping and handling charges are non-refundable) upon receipt of your return. Please allow up to 10 days for the refund to post to your account.
Please include a copy of your packing slip with your return, so we can correctly process your refund. If you don’t have your packing slip, please enclose a piece of paper with your name, address, phone number and order number, if you have it.
Just to be safe, we urge you to use some form of delivery confirmation, to provide proof of return. Best Life Herbals (d/b/a Wellspring) is not liable for refunds on lost packages. Packages that are refused when delivered should ultimately be returned to sender by the carrier, however, Best Life Herbals d/b/a Wellspring is NOT responsible for refunding packages that are lost in transit. Our strong recommendation if you have changed your mind for any reason is the follow the return instructions above in order to ensure delivery to our facility so that a refund can be processed upon receipt.
Please note: If you refuse delivery on any order, we will refund the purchase price on receipt, less shipping and a 10% handling fee. We are not responsible for any packages not returned by the USPS.
1-866-405-5138 (U.S.) 🇺🇸 or 1-925-331-6892 (Non-U.S.)